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Case Management
HealthQuest case management is an effective and efficient
process designed to manage high-risk, complex, complicated, costly and/or
catastrophic illnesses. Teams of highly experienced certified
professionals focus on providing a comprehensive program with emphasis on:
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Discharge planning
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Early case identification
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In-depth patient assessment
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Early and appropriate interventions
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Outcome measurement
Our case management program components are offered
telephonically, a case-by-case ability to adopt an “onsite” strategy when the
complexity, circumstance, and condition of the case dictate.
Supporting HealthQuest’s professional staff in the overall
management and delivery of our services are state-of-the-art information
systems and software built on the most advanced technology platforms and
network environments.
Our infrastructure also includes staff with specific expertise
to monitor and document applicable state and federal rules and regulations:
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HIPAA (Health Insurance Portability and Accountability Act)
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ADA (Americans with Disabilities Act)
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DOL (Department of Labor) to identify business nuances in each of
the 50 states and U.S. Territories
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State licensure requirements in utilization review and case
management
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