Culture/Quality

KePRO was founded on the basic principle of providing high quality services to our customers to ensure the timely delivery of appropriate, medically necessary care. We have woven this concept throughout our family of companies so that we are serving our customers in the most efficient, effective manner, with a goal of high quality services and program savings.

KePRO adheres to the highest industry standards, as demonstrated by our ISO 9001:2000 registration and URAC health utilization management accreditation. ISO standards provide a structured approach for process management and quality improvement. In order to receive URAC health utilization management accreditation, KePRO had to establish processes to assess, plan, and implement utilization management interventions.